Lab Unlimited Technical Support Portal
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Services Offered

Technical Support

installation, maintenance, validation services

The Service Department at Lab Unlimited provides a comprehensive package of support for a varied range of instruments. We not only specialise in mechanical repairs but also verification, ensuring the equipment is performing to specifications and certifying accordingly.

Initially our services were built around the requirements of the products we were supplying. Today we are capable of offering a comprehensive level of service regardless of the instrument, manufacturer or supplier.

Our full-time service personnel include:

  • Two in-house engineers, dealing with all our back-to-base maintenance and validation
  • Nine field engineers, carrying out all required support to our extensive customer base
  • Two full-time Technical Support coordinators, working directly with our customers and engineers

Our support covers:

  • Breakdown Response
  • Planned Maintenance
  • Validation
  • IQ/OQ/PQ
  • Application/Operation support

Have you had a service carried out recently?

At Lab Unlimited we strive to provide technical excellence and after sales service that is second to none. We want to know what you think of the technical and customer service you received from us.

The service team work as a unit, ensuring complete customer-focus in their tasks and providing a premium service, with value added aspects that our competitors simply cannot provide. Our highly trained and experienced engineers take pride in their work and have a dedicated responsibility to their customers.

For more information on the Services provided by Lab Unlimited, please Contact Us directly with your enquiry.

Services Offered Through The Technical Support Portal

On this portal you can log a call, view open service calls and view your service history. You can also read about the different services that we provide.

Use the navigation on the left hand side to select the action you would like to perform or use one of the links below.

Log a technical support call

View open calls

View company inventory & maintenance schedule

View your assigned inventory & maintenance schedule

Request returns authorisation for a Flowmeter for Calibration / Repair

Want to know how to use this site? Watch our short You Tube videos How to log a call - You Tube video

My Services
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IQ/OQ/PQ
IQ/OQ/PQ Icon
Click here for IQ/OQ/PQ
Chromatography
Chromatography Icon
Click here for Chromatography
Gas Flowmeter
Gas Flowmeter Icon
Click here for Gas Flowmeter
Process
Process Icon
Click here for Process
Maintenance & Calibration
Maintenance and Calibration Icon
Click here for Maintenance & Calibration
PM/PV
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Click here for PM/PV
   

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